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Whether it’s an employee who doesn’t get it, a client who misses appointments or a squeaky massage table, if you tolerate it, it will persist.

And quite probably, it will drive you crazy. And here is a horrible truth: It is a reflection of you. You will get what you expect. You will also have what you will tolerate. Eventually you will reach the tipping point where you can no longer tolerate something that isn’t working. Here’s where the challenge really begins. The first impulse is to blow it up, destroy it or get rid of it in some way that often lacks finesse. You probably won’t try to change it until you are totally fed up and can’t stand it any more. And you will most likely be very angry and agitated when you finally stop tolerating something that has gone on for a long time.

Before you do anything else, stop and take a breath. Don’t leave dead bodies or destruction. Here’s the more constructive way to deal with it.

Now you are ready to address the issue with love, kindness and respect. As a professional, whether you own, manage or work at a business, this is how you can make constant improvements while creating good karma and improving the reputation of your organization. Keep up the good work and continue to make the world a better place. Kris Stecker, President Â鶹ԭ´´ Schools of Massage, Polarity, Cosmetology and Aesthetics http://Spa Tech.edu p.s. You can also apply these concepts to your personal life. Friends, family and particularly children, can benefit from having good systems so they know the boundaries and can communicate more effectively.

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